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Return & Refund Policy

Last updated: October 06, 2024
Thank you for booking with PT. SOUF PERFORMANCE GROUP. We value your trust and strive to ensure a smooth experience. This policy explains our terms for cancellations, returns, and refunds. Please read it carefully to understand your rights and obligations regarding cancellations and refunds.

Returns

Unfortunately, due to the nature of the services provided (bungalow rentals), no returns are applicable.

Refunds

Users must request refunds at least one week before their booking. Refund requests will be processed within 3-5 days, though there is no guarantee of a refund.
No-Show Policy:
If you do not show up for your booking without prior notice, no refund will be issued.

Contact Us

If you have any questions about our Return & Refund Policy or need assistance with your booking, please contact us:

PT. SOUF PERFORMANCE GROUP
Jl. Raya Kerobokan No.98,
Kerobokan Kelod, Kec. Kuta Utara,
Kabupaten Badung, Bali 80361, Indonesia
Email: info@soufperformance.com

By booking with PT. SOUF PERFORMANCE GROUP, you agree to this Return & Refund Policy. This policy helps us ensure a clear, consistent process for both parties, ensuring your rights are protected and allowing us to manage bookings fairly and efficiently.

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PT. SOUF PERFORMANCE GROUP

© 2024, PT. SOUF PERFORMANCE GROUP. All rights reserved.

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